Knowledge Base
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Troubleshooting ZStack Cloud API and SDK call issuesTroubleshoot ZStack Cloud API and SDK call issues, including common symptoms, possible causes, diagnostic steps, and log and information collection requirements.Updated: 2026-08-19How do I resolve a failure to create a VM instance on Ceph Enterprise primary storage?Troubleshoot a failure to create a VM instance on Ceph Enterprise primary storage, including common symptoms, possible causes, diagnostic steps, and handling recommendations.Updated: 2026-08-19What can I do if pressing Ctrl+Alt+Del causes a host to disconnect?Troubleshoot a host disconnection caused by pressing Ctrl+Alt+Del, including common symptoms, possible causes, diagnostic steps, and handling recommendations.Updated: 2026-08-19Troubleshoot ZStack Cloud elastic BareMetal instance issuesTroubleshoots ZStack Cloud elastic BareMetal instance issues, including common symptoms, possible causes, checks, and log and information collection requirements.Updated: 2026-08-19Troubleshoot ZStack Cloud GPU and vGPU resource issuesTroubleshoots ZStack Cloud GPU and vGPU resource issues, including common symptoms, possible causes, checks, and log and information collection requirements.Updated: 2026-08-19Host memory usage is too highTroubleshoots excessive host memory usage.Updated: 2026-08-19Host restarts unexpectedlyTroubleshoots a host that restarts unexpectedly.Updated: 2026-08-19chrony.conf configuration is reset after it is changed on a hostTroubleshoots chrony.conf configuration that is reset after it is changed on a host.Updated: 2026-08-19How do I adjust the cloud platform when changing a host switch port from Access to Trunk mode?Describes how to adjust the cloud platform when changing a host switch port from Access to Trunk mode.Updated: 2026-08-19Running df -h on a host hangsTroubleshoots the df -h command hanging on a host.Updated: 2026-08-19